2011 FORD FUSION - Complaint #2178403
Open-data reference.
NHTSA Complaint about STEERING filed February 19, 2026
NHTSA complaint #2178403 (ODI reference 11719026) concerns a 2011 FORD FUSION and was filed on February 19, 2026. The owner reports the failure occurred on February 16, 2026. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers, the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service advance trac warning right after that. After doing some research this is a known issue to Ford and customer service agent confirmed this in chat, screenshot included.
Complaint Details
| NHTSA Complaint ID | 2178403 |
| ODI Number | 11719026 |
| Date Filed | February 19, 2026 |
| Failure Date | February 16, 2026 |
| VIN | 3FAHP0HA6BR |
Similar STEERING Complaints for 2011 FORD FUSION
The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steering wheel seized, with several unknown warning lights illuminated. The contact stated
Power steering failed, there is a recall (15S18/15V340) that was done in Jan 2017 but all they did was electrical reprogramming. My power steering system (referenced in the recall) mechanical issues
UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEEN AT WILLOWBROOK FORD FOR TWO MONTHS, I cannot afford the repairs up front and sunb
While driving on a state highway at approximately 45 miles per hour got a message on the dash saying “service power steering now”. Drove another mile and a half and then suddenly lost all power steeri
I was driving down the highway, when my power steering failed it almost caused me to crash. I took it into a ford dealership and they are refusing to honor code 15S18 to replace the power steering box
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology - how this data is sourced, computed, and verified.