2025 SUBARU CROSSTREK — Complaint #2177664
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: ASSIST filed February 17, 2026
NHTSA complaint #2177664 (ODI reference 11718546) concerns a 2025 SUBARU CROSSTREK and was filed on February 17, 2026. The owner reports the failure occurred on January 26, 2026. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as lane departure: assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU CROSSTREK cohort independently describe similar lane departure: assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 SUBARU CROSSTREK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek. Just got it back from the dealership after it being there for over 3 weeks. I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors come on. And the driver asst is only working one one side. Of course I contact the Subaru dealership - only to get dumped into a voicemail that doesn't get checked. I'm yet to hear from anyone from Subaru. Most likely won't. At this time it seems like the only way to get anything resolved is to seek legal action. That's sad because it really shouldn't have to come to that. Starting to wonder honestly if anyone actually works or does their job at Subaru. (or at least there job title on the person's business card) This has really gotten so ugly and out of hand all because Subaru "REFUSES" to follow up and "REFUSES" to follow through.Such an easy fix
Complaint Details
| NHTSA Complaint ID | 2177664 |
| ODI Number | 11718546 |
| Date Filed | February 17, 2026 |
| Failure Date | January 26, 2026 |
| VIN | JF2GUHDC8SH |
Similar LANE DEPARTURE: ASSIST Complaints for 2025 SUBARU CROSSTREK
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.