2023 JEEP GRAND CHEROKEE — Complaint #2177480
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed February 17, 2026
NHTSA complaint #2177480 (ODI reference 11718416) concerns a 2023 JEEP GRAND CHEROKEE and was filed on February 17, 2026. The owner reports the failure occurred on October 30, 2025. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the electrical charge remained at 98% for an extensive amount of time, showing no reduction in charge; however, the vehicle failed to charge correctly, and the battery charge drained quickly. The failure was intermittent. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.
Complaint Details
| NHTSA Complaint ID | 2177480 |
| ODI Number | 11718416 |
| Date Filed | February 17, 2026 |
| Failure Date | October 30, 2025 |
| VIN | 1C4RJYB65PC |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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