2020 SUBARU ASCENT — Complaint #2175708
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: ASSIST filed February 11, 2026
NHTSA complaint #2175708 (ODI reference 11717228) concerns a 2020 SUBARU ASCENT and was filed on February 11, 2026. The owner reports the failure occurred on December 31, 1969. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as lane departure: assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU ASCENT cohort independently describe similar lane departure: assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 SUBARU ASCENT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel. Iâve also brought my car back to the dealership a handful of times to have it hooked up to a computer and also someone ride with me because the car will either hesitate to accelerate or stutters and doesnât seem to want to go when I am between 20-30 miles an hour. Other times when Iâm at a light or stop sign it hesitates also. I was told there was nothing wrong with it and they reprogrammed to transmission but it didnât help at all.
Complaint Details
| NHTSA Complaint ID | 2175708 |
| ODI Number | 11717228 |
| Date Filed | February 11, 2026 |
| Failure Date | December 31, 1969 |
| VIN | 4s4wmald5l3 |
Similar LANE DEPARTURE: ASSIST Complaints for 2020 SUBARU ASCENT
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.