2021 HONDA PILOT — Complaint #2175423
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING filed February 10, 2026
NHTSA complaint #2175423 (ODI reference 11717032) concerns a 2021 HONDA PILOT and was filed on February 10, 2026. The owner reports the failure occurred on December 10, 2025. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as back over prevention: rearview system braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar back over prevention: rearview system braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The backup camera feeds to the infotainment screen integrated into the radio. This screen intermittently fails to illuminate and does not allow the backup camera feed to be be visible rendering the backup camera inoperable.
Complaint Details
| NHTSA Complaint ID | 2175423 |
| ODI Number | 11717032 |
| Date Filed | February 10, 2026 |
| Failure Date | December 10, 2025 |
| VIN | 5FNYF5H97MB |
Similar BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Complaints for 2021 HONDA PILOT
The sensors stopped working when the infotainment screen went out. It goes out all the time. Honda knows of this issue but does nothing to repair.
Popping sounds through speakers and then infotainment screen goes black. No camera no sensors. Nothing.
Infotainment screen goes blank all the time. Nothing at all on the screen including back up camera. Now it is causing the other sensors not to work so you don't know if you are close to hitting someth
The infotainment system has some major wiring issues that cause the screen to go black and disconnect which then renders the back up camera useless. There is a potential class action lawsuit over this
2021 Honda Pilot Black Edition with 37,007 miles. Navigation screen will display "Network Communication Lost" and "MOST Net Off" before completely shutting down for 5-10 minutes at a time, only to do
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.