2020 TOYOTA RAV4 — Complaint #2174213
Open-data reference.
NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed February 6, 2026
NHTSA complaint #2174213 (ODI reference 11716210) concerns a 2020 TOYOTA RAV4 and was filed on February 6, 2026. The owner reports the failure occurred on February 6, 2026. The vehicle had 149,782 miles on the odometer at the time of the incident. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was water leaking from the sunroof. While driving at an undisclosed speed, there was a loud clunking sound coming from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that front alignment was needed, and that the roof rails needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 149,782.
Complaint Details
| NHTSA Complaint ID | 2174213 |
| ODI Number | 11716210 |
| Date Filed | February 6, 2026 |
| Failure Date | February 6, 2026 |
| VIN | 2T3MWRFV6LW |
Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2020 TOYOTA RAV4
The contact owns a 2020 Toyota Rav4. The contact stated that while driving 65 MPH with the windows and sunroof opened, the contact heard an abnormal sound and noticed that the sunroof had exploded wit
My name is [XXX]. My wife, myself, our 2 month old baby and our dog were driving back from a family vacation when our moon roof spontaneously exploded outward. It was an extremely loud noise and then
THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF GLASS WAS SHATTERED. THE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.