2017 SUBARU OUTBACK — Complaint #2173646
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HOOD:LATCH filed February 5, 2026
NHTSA complaint #2173646 (ODI reference 11715835) concerns a 2017 SUBARU OUTBACK and was filed on February 5, 2026. The owner reports the failure occurred on February 1, 2026. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hood:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar latches/locks/linkages:hood:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact's sister owns a 2017 Subaru Outback. The contact stated that while driving at 35 MPH, the hood unlatched, flew open, and struck the windshield, causing the windshield to shatter. The driver was able to pull over to the side of the road. It was unknown whether the driver was able to close the hood. The vehicle was taken to the dealer, and the driver was provided a loaner vehicle. The vehicle was not diagnosed or repaired. It was unknown if the manufacturer was contacted or notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2173646 |
| ODI Number | 11715835 |
| Date Filed | February 5, 2026 |
| Failure Date | February 1, 2026 |
| VIN | 4S4BSANC0H3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.