2024 KIA SPORTAGE — Complaint #2172437
Open-data reference.
NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed February 2, 2026
NHTSA complaint #2172437 (ODI reference 11715023) concerns a 2024 KIA SPORTAGE and was filed on February 2, 2026. The owner reports the failure occurred on February 2, 2026. The vehicle had 28,525 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 KIA SPORTAGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a Collision Center for assistance. The vehicle was taken to the Collision Center, and the contact was informed that the failure was a known failure with similar vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised to contact the NHTSA Hotline and the manufacturer to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,525.
Complaint Details
| NHTSA Complaint ID | 2172437 |
| ODI Number | 11715023 |
| Date Filed | February 2, 2026 |
| Failure Date | February 2, 2026 |
| VIN | 5XYK53DF8RG |
Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2024 KIA SPORTAGE
The sunroof shattered while driving without any sort of impact.
The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my hea
On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.