2016 LINCOLN NAVIGATOR — Complaint #2168238
Open-data reference.
NHTSA Complaint about VISIBILITY filed January 20, 2026
NHTSA complaint #2168238 (ODI reference 11712247) concerns a 2016 LINCOLN NAVIGATOR and was filed on January 20, 2026. The owner reports the failure occurred on January 20, 2026. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as visibility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN NAVIGATOR cohort independently describe similar visibility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 LINCOLN NAVIGATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Complaint Details
| NHTSA Complaint ID | 2168238 |
| ODI Number | 11712247 |
| Date Filed | January 20, 2026 |
| Failure Date | January 20, 2026 |
| VIN | 5LMJJ2JT8GE |
Similar VISIBILITY Complaints for 2016 LINCOLN NAVIGATOR
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The co
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.