2016 LINCOLN NAVIGATOR — Complaint #1940064
Open-data reference.
NHTSA Complaint about VISIBILITY filed November 1, 2023
NHTSA complaint #1940064 (ODI reference 11553028) concerns a 2016 LINCOLN NAVIGATOR and was filed on November 1, 2023. The owner reports the failure occurred on October 24, 2023. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as visibility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN NAVIGATOR cohort independently describe similar visibility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 LINCOLN NAVIGATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Complaint Details
| NHTSA Complaint ID | 1940064 |
| ODI Number | 11553028 |
| Date Filed | November 1, 2023 |
| Failure Date | October 24, 2023 |
| VIN | 5LMJJ3HT4GE |
Similar VISIBILITY Complaints for 2016 LINCOLN NAVIGATOR
The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearvi
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The co
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The loca
The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driverâs side exteri
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.