2022 POLESTAR POLESTAR 2 — Complaint #2167033
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: SENSING SYSTEM: CAMERA filed January 16, 2026
NHTSA complaint #2167033 (ODI reference 11711425) concerns a 2022 POLESTAR POLESTAR 2 and was filed on January 16, 2026. The owner reports the failure occurred on January 15, 2026. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as back over prevention: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same POLESTAR POLESTAR 2 cohort independently describe similar back over prevention: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 POLESTAR POLESTAR 2 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the backup camera, the IHU rebooted and there was no backup camera view or rear cross traffic information available. Audible turn signals and exterior speakers were also impacted. I believe the issue was the IHU rebooting due to low memory,. There was no accident, so nothing to inspect, but you are welcome to send somebody out to look at the car. Safety? There was no rear camera view, none of the usual sounds while backing up, and there was no rear cross traffic alert. As the problem was transient, it has not been reviewed by a service center. The vehicle has not been inspected. The only symptom (which is consistent with past similar issues) was a very slow IHU / center screen before the uncommanded reboot.
Complaint Details
| NHTSA Complaint ID | 2167033 |
| ODI Number | 11711425 |
| Date Filed | January 16, 2026 |
| Failure Date | January 15, 2026 |
| VIN | LPSED3KA9NL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.