2025 SUBARU OUTBACK — Complaint #2164800
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE filed January 9, 2026
NHTSA complaint #2164800 (ODI reference 11709965) concerns a 2025 SUBARU OUTBACK and was filed on January 9, 2026. The owner reports the failure occurred on November 14, 2025. The vehicle had 2,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:electrical:wireless charger/cradle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar equipment:electrical:wireless charger/cradle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Subaru Outback. The contact stated that while using the original wireless charger and the cellular device would overheat. The contact was concerned that the wireless charger overheating could potentially cause a fire. The contact researched on Google and retrieved information about the dangers of using a wireless charger. A dealer was contacted. The vehicle was taken to the dealer to have the wireless charger, and the contact was informed that the charger was working as intended. The manufacturer was notified of the failure and informed the contact that the wireless charger was working as designed. The approximate failure mileage was 2,000.
Complaint Details
| NHTSA Complaint ID | 2164800 |
| ODI Number | 11709965 |
| Date Filed | January 9, 2026 |
| Failure Date | November 14, 2025 |
| VIN | 4S4BTAPC6S3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.