2025 CHEVROLET EQUINOX — Complaint #2163504
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: WARNINGS filed January 6, 2026
NHTSA complaint #2163504 (ODI reference 11709087) concerns a 2025 CHEVROLET EQUINOX and was filed on January 6, 2026. The owner reports the failure occurred on December 1, 2025. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: warnings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX cohort independently describe similar forward collision avoidance: warnings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 CHEVROLET EQUINOX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
OnStar Module malfunctioned, has been diagnosed and awaits identification of specific type of module to determine if one is available or if it is one that will be on back order. The safety of myself and my family was put at risk, along with others, when vehicle braking system randomly activated and slammed on the brakes despite clear highways all around, almost causing us to be rear-ended more than once. This has happened prior to 12/01 several times randomly but we assumed the sensor was sensitive and was picking up something we couldn't see, however this was not the case in this situation. The battery keeps going dead and needing jumped and there are numerous warning messages/lamps. Dealer service department confirmed OnStar module failure and need for replacement, has not yet reproduced braking issues. Vehicle is currently at dealership service department for inspection and was deemed unsafe to drive at this time. Dealer stated they had no loaner vehicles to supply and instructed us
Complaint Details
| NHTSA Complaint ID | 2163504 |
| ODI Number | 11709087 |
| Date Filed | January 6, 2026 |
| Failure Date | December 1, 2025 |
| VIN | 3GNAXHEG0SL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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