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2019 TOYOTA RAV4 — Complaint #2162512

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NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS filed January 2, 2026

NHTSA complaint #2162512 (ODI reference 11708446) concerns a 2019 TOYOTA RAV4 and was filed on January 2, 2026. The owner reports the failure occurred on December 30, 2020. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body:hatchback/liftgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 TOYOTA RAV4
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
State
Connecticut

Complaint Description

I began experiencing intermittent rear liftgate sensor issues on my 2019 Toyota RAV4 in late 2020. The power hatch would stop halfway while opening. On 3/24/2021, while the vehicle was under factory warranty, I brought it to a Toyota dealer for inspection. The dealer stated the issue could not be replicated and advised me to manually push the hatch upward. No repair was made. Over time, the condition worsened. The liftgate began intermittently stopping halfway while closing, using both the key fob and the interior dash button. In 2022, a rattling noise developed in the rear of the vehicle, later determined to be associated with progressive liftgate structural failure. By 2024, the rear liftgate became unsafe and largely inoperable. The hatch shifted significantly to the left, leaving an abnormally large gap at the top and driver’s side. I stopped using the liftgate due to concern it could fail unexpectedly or not close properly. I contacted Toyota Engagement Services multiple ti

Complaint Details

NHTSA Complaint ID 2162512
ODI Number 11708446
Date Filed January 2, 2026
Failure Date December 30, 2020
VIN 2T3P1RFV5KC

Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Complaints for 2019 TOYOTA RAV4

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.