2019 TOYOTA RAV4 — Complaint #2095688
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS filed May 28, 2025
NHTSA complaint #2095688 (ODI reference 11663561) concerns a 2019 TOYOTA RAV4 and was filed on May 28, 2025. The owner reports the failure occurred on May 28, 2025. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body:hatchback/liftgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
1st: veh purchased Jan 2023 with new set of tires. Within 11k miles, about 9months: Rear tires unable to be aligned properly due to no camber adjustment. Rear tires have excessive inner rear (belts showing) with 11k miles on tires. Took veh to dealership and was told I just need a set of tires and an alignment. When the tech was questioned if it was an accurate alignment, we were told it would be off a couple degrees because the OE rear control arms did not have any adjustment. This was repaired by an independent shop using aftermarket set of rear control arms, a proper alignment and 2 new rear tires ($1200)--because Toyota dealer would not own any accountability of an error nor do the PROPER requested repair since proper repair did not involve OE Toyota parts. This was repaired, case closed and tires have 20k miles on them with beautiful, even wear. 2nd: Rear door hatch will not close electronically. 2 incidences of bent (left) hinge from forcing the tailgate closed and damaged r
Complaint Details
| NHTSA Complaint ID | 2095688 |
| ODI Number | 11663561 |
| Date Filed | May 28, 2025 |
| Failure Date | May 28, 2025 |
| VIN | JTMW1RFV9KD |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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