2017 FORD EDGE — Complaint #2161991
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed December 31, 2025
NHTSA complaint #2161991 (ODI reference 11708097) concerns a 2017 FORD EDGE and was filed on December 31, 2025. The owner reports the failure occurred on December 30, 2025. The vehicle had 132,500 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Edge. The contact stated that while the contact's wife was driving at an undisclosed speed, the driver noticed unusual sounds. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended while the RPMs increased. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the torque converter failure had caused the transmission failure. The contact was informed that the transmission needed to be replaced. The failure was related to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The dealer was made aware of the failure, but no assistance was provided. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 132,500.
Complaint Details
| NHTSA Complaint ID | 2161991 |
| ODI Number | 11708097 |
| Date Filed | December 31, 2025 |
| Failure Date | December 30, 2025 |
| VIN | 2FMPK3K95HB |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION Complaints for 2017 FORD EDGE
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illumin
2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED PARTS ARE NOT AVAILABLE TO FIX THE RECALLS.
2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED SHE CONTACTED THE DEALER MULTIPLE TIMES AND THE PARTS ARENT AVAILABLE TO PERFORM THE RECALL.
2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.