2017 FORD EDGE — Complaint #1752109
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed June 14, 2021
NHTSA complaint #1752109 (ODI reference 11420832) concerns a 2017 FORD EDGE and was filed on June 14, 2021. The owner reports the failure occurred on May 15, 2021. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.
Complaint Details
| NHTSA Complaint ID | 1752109 |
| ODI Number | 11420832 |
| Date Filed | June 14, 2021 |
| Failure Date | May 15, 2021 |
| VIN | 2FMPK4K91HB |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.