2021 RAM PROMASTER — Complaint #2159626
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION filed December 22, 2025
NHTSA complaint #2159626 (ODI reference 11706555) concerns a 2021 RAM PROMASTER and was filed on December 22, 2025. The owner reports the failure occurred on June 12, 2024. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as back over prevention, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM PROMASTER cohort independently describe similar back over prevention failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 RAM PROMASTER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ram Promaster 1500. The contact stated that while reversing, the rear-view camera displayed a dim image, impairing the view of driver. The vehicle was taken to the dealer; however, the contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, parts were not yet available. The contact stated that because of the failure, the contact was involved in two minor crashes while reversing. The contact was excited to learn about the recall; however, the parts were not yet available. The contact stated that the manufacturer needed to take accountability and provide the parts for the repair. The manufacturer was made aware of the failure, and a case was filed, and the complaint was escalated. The failure mileage was approximately 15,000.
Complaint Details
| NHTSA Complaint ID | 2159626 |
| ODI Number | 11706555 |
| Date Filed | December 22, 2025 |
| Failure Date | June 12, 2024 |
| VIN | 3C6LRVBG2ME |
Similar BACK OVER PREVENTION Complaints for 2021 RAM PROMASTER
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The contact owns a 2021 Ram Promaster 3500. The contact stated that the screen display was black and the back-over prevention camera was inoperable. Additionally, the speedometer was blinking and cau
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.