2012 KIA OPTIMA — Complaint #2155253
Open-data reference.
NHTSA Complaint about ENGINE filed December 8, 2025
NHTSA complaint #2155253 (ODI reference 11703721) concerns a 2012 KIA OPTIMA and was filed on December 8, 2025. The owner reports the failure occurred on December 1, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA OPTIMA cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 KIA OPTIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Subject: RECALL VIOLATION: Kia on the Boulevard (Philadelphia) - Refused Remedy, Charged $199, Returned Unsafe Vehicle Vehicle Information: [Year] Kia Optima Hybrid Dealership Name: Kia on the Boulevard Dealership Address: 11295 Roosevelt Blvd, Philadelphia, PA 19154 Complaint Description: 1. The Safety Incident: While operating the vehicle, I experienced a catastrophic engine failure. Thick smoke poured from the engine compartment, followed by immediate stalling. This presented a severe fire risk and safety hazard. 2. Dealer Misconduct & Illegal Charges: I towed the vehicle to Kia on the Boulevard (11295 Roosevelt Blvd, Philadelphia) for the active engine recall remedy. The dealership: * Refused to perform the recall repair free of charge. * Forced me to pay a $199 "diagnostic fee" just to look at the recall-related defect, which should be covered by the manufacturer. * Threatened me with $45/day storage fees if I did not pay the $199 and remove the vehicle immediately. 3. Curren
Complaint Details
| NHTSA Complaint ID | 2155253 |
| ODI Number | 11703721 |
| Date Filed | December 8, 2025 |
| Failure Date | December 1, 2025 |
| VIN | KNAGM4AD7C5 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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