2023 VOLKSWAGEN TAOS — Complaint #2154533
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed December 5, 2025
NHTSA complaint #2154533 (ODI reference 11703266) concerns a 2023 VOLKSWAGEN TAOS and was filed on December 5, 2025. The owner reports the failure occurred on December 3, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TAOS cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLKSWAGEN TAOS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I am reporting a 2023 Volkswagen Taos, VIN [XXX] , purchased new on [XXX]. The vehicle has shut off completely while driving three times, each time with multiple warning lights. Incident 1 â [XXX]: Engine shut off while driving. The dealership told me it was âsafe to drive inâ and claimed to repair it, but the problem returned. Incident 2 â [XXX]: Engine shut off again, required towing. The dealership attempted another repair, but it was not fixed. Incident 3 â [XXX]: Engine shut off at 55 mph on the highway, and the vehicle lost brake assist, creating a severe safety hazard. Roadside Assistance initially refused to tow unless I paid over $500. I have an open Volkswagen Corporate safety defect case, #[XXX], and the dealership has opened a repair order today to document the issue. Despite multiple repair attempts, the defect persists, making the vehicle unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 2154533 |
| ODI Number | 11703266 |
| Date Filed | December 5, 2025 |
| Failure Date | December 3, 2025 |
| VIN | 3VVCX7B29PM |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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