2023 VOLKSWAGEN TAOS — Complaint #2124202
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed August 26, 2025
NHTSA complaint #2124202 (ODI reference 11683152) concerns a 2023 VOLKSWAGEN TAOS and was filed on August 26, 2025. The owner reports the failure occurred on August 23, 2025. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TAOS cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLKSWAGEN TAOS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these inc
Complaint Details
| NHTSA Complaint ID | 2124202 |
| ODI Number | 11683152 |
| Date Filed | August 26, 2025 |
| Failure Date | August 23, 2025 |
| VIN | 3VVEX7B20PM |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.