2023 SUBARU OUTBACK — Complaint #2150455
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK filed November 20, 2025
NHTSA complaint #2150455 (ODI reference 11700576) concerns a 2023 SUBARU OUTBACK and was filed on November 20, 2025. The owner reports the failure occurred on October 1, 2025. The vehicle had 23,000 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hatchback/liftgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 2, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar latches/locks/linkages:hatchback/liftgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Subaru Outback. The contact stated that while walking around the vehicle attempting to put her husband in the passenger seat, the hatchback opened independently, and they both got pushed independently from the vehicle on the ground from the impact. The contact mentioned by the standers came out of the office to check on them and called 911 immediately. The contact stated that she sustained injuries to the knee and left shoulder, and her husband sustained injuries from the left elbow to the arm. Medical attention was required, and they were transported to the ER by ambulance. The contact stated that a police report was not filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.
Complaint Details
| NHTSA Complaint ID | 2150455 |
| ODI Number | 11700576 |
| Date Filed | November 20, 2025 |
| Failure Date | October 1, 2025 |
| VIN | 4S4BTADC6P3 |
Similar LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Complaints for 2023 SUBARU OUTBACK
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.