2025 SUBARU OUTBACK — Complaint #2148542
Open-data reference.
NHTSA Complaint about VISIBILITY/WIPER filed November 14, 2025
NHTSA complaint #2148542 (ODI reference 11699326) concerns a 2025 SUBARU OUTBACK and was filed on November 14, 2025. The owner reports the failure occurred on November 11, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Windshield made a very loud bang noise as if something hit it but nothing was observed to hit. After arriving home, I inspected the windshield and discovered a 4 inch straight hairline horizontal crack with no sign of debris impact (no chip, scratch, etc). Safelite inspected it and says it is a stress crack, not caused by debris impact. After doing some research, apparently Subaru has a long history (10+ years) of poor glass quality to include a settled class-action lawsuit, and has not fixed the glass-quality problem. This is a safety issue because sudden glass cracking while driving can be a huge distraction to the driver, reduces structural integrity of the windshield, can impair forward visibility, and in severe cases could lead to shattering with glass fragmenting into vehicle. Loss of vehicle control could result with this issue.
Complaint Details
| NHTSA Complaint ID | 2148542 |
| ODI Number | 11699326 |
| Date Filed | November 14, 2025 |
| Failure Date | November 11, 2025 |
| VIN | 4S4BTAFC8S3 |
Similar VISIBILITY/WIPER Complaints for 2025 SUBARU OUTBACK
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My front windshield started to crack. Nothing hit it, It looks like a smal; stress crack. When I bought th ecar Subaru assured me they fixed the windshield cracking lawsuit issue. Well, it started cr
On my second windshield repair, windshield is highly sensitive and prone to cracks and chips, unbelievable / unacceptable for a new car. Iâve drove a Acura MDX 2006 previous to driving a Subaru Outb
small chip / crack in windshield on driver side view
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.