2020 SUBARU LEGACY — Complaint #2146150
Open-data reference.
NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed November 5, 2025
NHTSA complaint #2146150 (ODI reference 11697739) concerns a 2020 SUBARU LEGACY and was filed on November 5, 2025. The owner reports the failure occurred on July 1, 2024. The vehicle had 29,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU LEGACY cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 SUBARU LEGACY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passengerâs side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driverâs side window retractor was replaced; however, the failure returned soon after the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 29,000.
Complaint Details
| NHTSA Complaint ID | 2146150 |
| ODI Number | 11697739 |
| Date Filed | November 5, 2025 |
| Failure Date | July 1, 2024 |
| VIN | 4S3BWAN60L3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.