2017 FORD F-150 — Complaint #2142496
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR filed October 23, 2025
NHTSA complaint #2142496 (ODI reference 11695222) concerns a 2017 FORD F-150 and was filed on October 23, 2025. The owner reports the failure occurred on July 15, 2024. The vehicle had 102,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:electronic lock/latch actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar latches/locks/linkages:electronic lock/latch actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford F-150. The contact stated that while attempting to open the front driverâs side door, the power door lock actuator failed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 20M04 (Power Door Lock Actuator Failure); however, the VIN was not included in the CSP. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Complaint Details
| NHTSA Complaint ID | 2142496 |
| ODI Number | 11695222 |
| Date Filed | October 23, 2025 |
| Failure Date | July 15, 2024 |
| VIN | 1FTEW1C88HK |
Similar LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR Complaints for 2017 FORD F-150
The contact owns a 2017 Ford F-150. The contact stated that the doors failed to close properly. The contact stated that the doors remained ajar while attempting to close the doors. The door ajar warni
Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.