2017 FORD F-150 — Complaint #1869334
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR filed January 30, 2023
NHTSA complaint #1869334 (ODI reference 11504429) concerns a 2017 FORD F-150 and was filed on January 30, 2023. The owner reports the failure occurred on January 30, 2023. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:electronic lock/latch actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar latches/locks/linkages:electronic lock/latch actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.
Complaint Details
| NHTSA Complaint ID | 1869334 |
| ODI Number | 11504429 |
| Date Filed | January 30, 2023 |
| Failure Date | January 30, 2023 |
| VIN | 1FTEW1EF7HK |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.