2025 HYUNDAI TUCSON — Complaint #2136192
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed October 3, 2025
NHTSA complaint #2136192 (ODI reference 11691228) concerns a 2025 HYUNDAI TUCSON and was filed on October 3, 2025. The owner reports the failure occurred on August 1, 2025. The vehicle had 500 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.
Complaint Details
| NHTSA Complaint ID | 2136192 |
| ODI Number | 11691228 |
| Date Filed | October 3, 2025 |
| Failure Date | August 1, 2025 |
| VIN | 5NMJBCDE0SH |
Similar ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Complaints for 2025 HYUNDAI TUCSON
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank image. The vehicle was taken to the dealer, where it was
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster independently turned off. In addition, the contact stated that an error co
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 55 MPH, the instrument panel turned black. The contact pulled over to the right side of the road, turned off and restarted the
The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights ill
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.