2025 HYUNDAI TUCSON — Complaint #2114590
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed July 28, 2025
NHTSA complaint #2114590 (ODI reference 11676592) concerns a 2025 HYUNDAI TUCSON and was filed on July 28, 2025. The owner reports the failure occurred on July 2, 2025. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
Complaint Details
| NHTSA Complaint ID | 2114590 |
| ODI Number | 11676592 |
| Date Filed | July 28, 2025 |
| Failure Date | July 2, 2025 |
| VIN | 5NMJECDE5SH |
Similar ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Complaints for 2025 HYUNDAI TUCSON
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank image. The vehicle was taken to the dealer, where it was
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster independently turned off. In addition, the contact stated that an error co
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 55 MPH, the instrument panel turned black. The contact pulled over to the right side of the road, turned off and restarted the
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.