2017 RAM 2500 — Complaint #2134349
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL filed September 26, 2025
NHTSA complaint #2134349 (ODI reference 11689991) concerns a 2017 RAM 2500 and was filed on September 26, 2025. The owner reports the failure occurred on July 23, 2025. The vehicle had 178,000 miles on the odometer at the time of the incident. The report was geocoded to North Dakota based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Speed Control); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,000.
Complaint Details
| NHTSA Complaint ID | 2134349 |
| ODI Number | 11689991 |
| Date Filed | September 26, 2025 |
| Failure Date | July 23, 2025 |
| VIN | 3C6UR5CL2HG |
Similar VEHICLE SPEED CONTROL Complaints for 2017 RAM 2500
The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may
While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas
This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when
ABS Module and or HCU finally quit working. Loss of cruise control, ESC (traction control), 4x4 and speed sensor not registering. Had now storm around the 1st of December and got stuck on road in fron
HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.