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2017 RAM 2500 — Complaint #2134349

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NHTSA Complaint about VEHICLE SPEED CONTROL filed September 26, 2025

NHTSA complaint #2134349 (ODI reference 11689991) concerns a 2017 RAM 2500 and was filed on September 26, 2025. The owner reports the failure occurred on July 23, 2025. The vehicle had 178,000 miles on the odometer at the time of the incident. The report was geocoded to North Dakota based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 2500
Component
VEHICLE SPEED CONTROL
State
North Dakota
Mileage
178,000 mi

Complaint Description

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Speed Control); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,000.

Complaint Details

NHTSA Complaint ID 2134349
ODI Number 11689991
Date Filed September 26, 2025
Failure Date July 23, 2025
VIN 3C6UR5CL2HG

Similar VEHICLE SPEED CONTROL Complaints for 2017 RAM 2500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.