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2017 RAM 2500 — Complaint #2038629

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NHTSA Complaint about VEHICLE SPEED CONTROL filed November 7, 2024

NHTSA complaint #2038629 (ODI reference 11624082) concerns a 2017 RAM 2500 and was filed on November 7, 2024. The owner reports the failure occurred on September 1, 2024. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 2500
Component
VEHICLE SPEED CONTROL
State
Missouri

Complaint Description

HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the chime. It even chimes when the truck is not moving!!! Let me ask this question.... Why is it that long ago NHTSA required Anti-Lock Brakes on all cars to improve safety? Yet, when that system has a systemic problem of failure on these trucks, it's no longer a safety related problem? Makes zero sense!!! I purchased this truck with 99K miles on it. These modules went out once approximately 10K miles later. Now I have 154K miles and they have gone out again. FCA is selling replacement modules but they are th

Complaint Details

NHTSA Complaint ID 2038629
ODI Number 11624082
Date Filed November 7, 2024
Failure Date September 1, 2024
VIN 3C6UR5CJXHG

Similar VEHICLE SPEED CONTROL Complaints for 2017 RAM 2500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.