2015 BMW 328I — Complaint #2134341
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed September 26, 2025
NHTSA complaint #2134341 (ODI reference 11689985) concerns a 2015 BMW 328I and was filed on September 26, 2025. The owner reports the failure occurred on January 10, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW 328I cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 BMW 328I shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Virtually all parking brake cable attachment clips fail on this BMW product years 2012 to 2019. Complaints are easy to find online. Upon failure, the parking brake cable drops down onto the drive shaft creating a safety hazard for the brake system as well as the drive shaft mechanism. The piece that fails (breaks) costs less than $20, but replacement costs $1200 due to labor intensive access. I have repeatedly contacted BMW of North America, but they refuse to own this serious issue. Even the people at the BMW dealership here are surprised that there has been no recall. Please advise.
Complaint Details
| NHTSA Complaint ID | 2134341 |
| ODI Number | 11689985 |
| Date Filed | September 26, 2025 |
| Failure Date | January 10, 2024 |
| VIN | WBA3B3G59FN |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.