2015 BMW 328I — Complaint #1964006
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed February 2, 2024
NHTSA complaint #1964006 (ODI reference 11569590) concerns a 2015 BMW 328I and was filed on February 2, 2024. The owner reports the failure occurred on February 1, 2024. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW 328I cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 BMW 328I shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I drove my car to a parking garage yesterday. As I was pulling into a parking spot slowly, my car started to accelerate. I then pressed the brake pedal harder and the car went faster. The car stopped by hitting the wall in front. All airbags came out. The police came for the investigation. The car was not functioning so the police called the towing company to remove my car. No one was hurt, except some scratches and bruises on the face, chest and legs. No damage to the wall. But there is enough damage to my car so that the insurance company is deciding whether it has been totaled. I found online posts that people reported similar situations with the same model car (BMW328i). It could be related to accelerator module defects based on the online posts.
Complaint Details
| NHTSA Complaint ID | 1964006 |
| ODI Number | 11569590 |
| Date Filed | February 2, 2024 |
| Failure Date | February 1, 2024 |
| VIN | WBA3B5C54FF |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.