2025 TOYOTA SIENNA HYBRID — Complaint #2124286
Open-data reference.
NHTSA Complaint about VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR filed August 26, 2025
NHTSA complaint #2124286 (ODI reference 11683212) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on August 26, 2025. The owner reports the failure occurred on July 28, 2025. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as visibility:rearview mirrors/devices:exterior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar visibility:rearview mirrors/devices:exterior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Also, every time I close the door, mirror shakes as it its loosely attached. Driverside mirror has too much play and shakes. There is no issue with play and shakes with passenger side mirror. Purchased on [XXX] Vehicle is available for inspection. The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed was going to be a cold break, but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react. Summary of actions and requests to Toyota: I went to my dealership Crestmont Toyota, Pompton Plains, NJ and they have confirmed the play and wobble issue, however, they said it's the same thing w
Complaint Details
| NHTSA Complaint ID | 2124286 |
| ODI Number | 11683212 |
| Date Filed | August 26, 2025 |
| Failure Date | July 28, 2025 |
| VIN | 5TDZSKFCXSS |
Similar VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Complaints for 2025 TOYOTA SIENNA HYBRID
The driver side mirror is shaking and distorted. This issue happened right the first day I took the car home. I immediately contacted the dealership and they asked us to bring the car back to change a
The drivers side mirror vibrates causing distortion that makes it difficult to judge distances on highways. This issue seems to be a structural defect in the door not the mirror. Multiple people are c
Driver side mirror causes driver to be nauseous and eyesight to be distorted
Driver side wing mirror vibrates at low speeds and worsens at highway speeds greatly affecting rear visibility. Passenger side has no vibration but drivers side is so severe it's difficult to make out
Driver side mirror is loose and is vibrating even at normal/slow speeds
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.