2021 TOYOTA RAV4 — Complaint #2124247
Open-data reference.
NHTSA Complaint about SEATS filed August 26, 2025
NHTSA complaint #2124247 (ODI reference 11683182) concerns a 2021 TOYOTA RAV4 and was filed on August 26, 2025. The owner reports the failure occurred on August 1, 2025. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Driver's side electronic seat malfunctioning and stopped working not allowing the seat to go forward or backward for the driver. The car only has 24,337 miles on it as of 08/26/2025. I purchased the car from Green Toyota in Springfield, Illinois in 2021. The dealership tells me the seat and tracks all have to be replaced at a cost of over $2,100.00.
Complaint Details
| NHTSA Complaint ID | 2124247 |
| ODI Number | 11683182 |
| Date Filed | August 26, 2025 |
| Failure Date | August 1, 2025 |
| VIN | 2T3P1RFV2MW |
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DRIVER SEAT LOCKED IN FULL FORWARD POSITION AND COULD NOT BE ADJUSTED FOR LARGER DRIVER. SEAT TRACK FAILED AND HAD TO BE REPLACED AT A COST OF $2400. THIS OCCURRED AFTER ONLY 76,000 MILES OF USE.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.