2017 CHRYSLER PACIFICA — Complaint #2119240
Open-data reference.
NHTSA Complaint about HYBRID PROPULSION SYSTEM filed August 11, 2025
NHTSA complaint #2119240 (ODI reference 11679753) concerns a 2017 CHRYSLER PACIFICA and was filed on August 11, 2025. The owner reports the failure occurred on May 30, 2025. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The check engine and battery warning lights were illuminated. The vehicle was taken to a local dealer, where it remained for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
Complaint Details
| NHTSA Complaint ID | 2119240 |
| ODI Number | 11679753 |
| Date Filed | August 11, 2025 |
| Failure Date | May 30, 2025 |
| VIN | 2C4RC1H72HR |
Similar HYBRID PROPULSION SYSTEM Complaints for 2017 CHRYSLER PACIFICA
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, wh
The contact owns a 2017 Chrysler Pacifica. The contact stated while starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that after starting the vehicle,
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.