2024 JEEP COMPASS — Complaint #2117805
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING filed August 6, 2025
NHTSA complaint #2117805 (ODI reference 11678806) concerns a 2024 JEEP COMPASS and was filed on August 6, 2025. The owner reports the failure occurred on April 9, 2025. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as exterior lighting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP COMPASS cohort independently describe similar exterior lighting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 JEEP COMPASS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On [XXX], a rental vehicle issued by Enterprise was stopped due to an expired North Carolina license plate [XXX] ) and a defective taillight. The expired plate was physically affixed to the Jeep Compass at the time of rental, yet Enterpriseâs rental receipt showed a different plate number [XXX] ). This discrepancy was never disclosed before the stop and was repeatedly denied by Enterprise staff for months. Multiple Enterprise representativesâincluding the branch manager where the vehicle was rentedâinsisted the Jeep had âonly everâ had the [XXX] plate in their system, despite the North Carolina plate being listed on the signed rental agreement and cited by law enforcement. Later, Enterprise claimed the vehicle was re-registered in another state after impound, which altered internal records. This retroactive change created a misleading paper trail that misrepresented the actual tag on the vehicle during the rental period. The expired plate and defective taillight directly t
Complaint Details
| NHTSA Complaint ID | 2117805 |
| ODI Number | 11678806 |
| Date Filed | August 6, 2025 |
| Failure Date | April 9, 2025 |
| VIN | 3C4NJDBN0RT |
Similar EXTERIOR LIGHTING Complaints for 2024 JEEP COMPASS
Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working a
Fog lights go off and on by themselves at times. Forward collision warning continues to trigger and have to be reset. Automatic braking has engaged several times without reason.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.