2017 SUBARU CROSSTREK — Complaint #2116610
Open-data reference.
NHTSA Complaint about Chest Clip, Buckle, Harness filed August 2, 2025
NHTSA complaint #2116610 (ODI reference 11678003) concerns a 2017 SUBARU CROSSTREK and was filed on August 2, 2025. The owner reports the failure occurred on May 5, 2025. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as chest clip, buckle, harness, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU CROSSTREK cohort independently describe similar chest clip, buckle, harness failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 SUBARU CROSSTREK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The harness on my child's Nuna RAVA loosened during a 30 minute drive home (highway and downtown driving) in May of 2025. I learned later that month that there is a recall on Nuna Ravas for that exact reason. It is available for inspection. My child was not properly secured, and I did not know it until we got home; he could have been killed or seriously injured had we gotten into a collision on that drive. The car seat has not been inspected by anyone. Nuna offered me a âremedy kitâ with a screwdriver, a brush, and a mismatched fabric cover, but I am not a safety technician and do not have the time or expertise to take the seat apart myself and still trust it to secure my child. The problem with the harness straps we have is intermittent, and does not replicate when the car is parked and I simply âtugâ on the straps. I do not feel that this is an adequate safety test anyway, as it doesnât replicate the forces or conditions in an accident. I requested a replacement seat
Complaint Details
| NHTSA Complaint ID | 2116610 |
| ODI Number | 11678003 |
| Date Filed | August 2, 2025 |
| Failure Date | May 5, 2025 |
| VIN | JF2GPANC1HH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.