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2017 HYUNDAI IONIQ HYBRID — Complaint #2107970

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NHTSA Complaint about HYBRID PROPULSION SYSTEM filed July 8, 2025

NHTSA complaint #2107970 (ODI reference 11672051) concerns a 2017 HYUNDAI IONIQ HYBRID and was filed on July 8, 2025. The owner reports the failure occurred on July 3, 2025. The vehicle had 153,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI IONIQ HYBRID cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI IONIQ HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 HYUNDAI IONIQ HYBRID
Component
HYBRID PROPULSION SYSTEM
State
California
Mileage
153,000 mi

Complaint Description

The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, M

Complaint Details

NHTSA Complaint ID 2107970
ODI Number 11672051
Date Filed July 8, 2025
Failure Date July 3, 2025
VIN KMHC65LC8HU

Similar HYBRID PROPULSION SYSTEM Complaints for 2017 HYUNDAI IONIQ HYBRID

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.