2024 VOLVO S60 — Complaint #2106423
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed July 3, 2025
NHTSA complaint #2106423 (ODI reference 11671010) concerns a 2024 VOLVO S60 and was filed on July 3, 2025. The owner reports the failure occurred on June 2, 2025. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO S60 cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLVO S60 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
URGENT SAFETY CONCERN: Intermittent Total Loss of All Vehicle Audio Alerts This issue has occurred multiple times and poses a serious safety concern. While driving, the vehicle intermittently experiences a complete loss of all audio output. This includes: â¢Turn signal indicators â¢Hazard warning sounds â¢Blind spot monitoring alerts â¢Park distance control tones â¢Navigation guidance â¢Audio system playback (music, radio, etc.) â¢All other safety-related audio warnings and notifications The vehicle becomes completely silent, eliminating essential auditory cues that are critical for safe operation. Temporary Workaround (While Driving): The only way to restore functionality is by performing a forced reboot of the infotainment system. This requires the driver to press and hold the home button until the system power cyclesâa distracting and unsafe action that must be done while the vehicle is in motion. Please note that while rebooting does not disable the vehicleâs ability
Complaint Details
| NHTSA Complaint ID | 2106423 |
| ODI Number | 11671010 |
| Date Filed | July 3, 2025 |
| Failure Date | June 2, 2025 |
| VIN | 7JRH60FJ8RG |
Similar ELECTRICAL SYSTEM Complaints for 2024 VOLVO S60
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.