2023 HYUNDAI TUCSON — Complaint #2103127
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed June 23, 2025
NHTSA complaint #2103127 (ODI reference 11668700) concerns a 2023 HYUNDAI TUCSON and was filed on June 23, 2025. The owner reports the failure occurred on June 20, 2025. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
For the second time in a year, I was pulling into a parking space and when I applied the brake, the car accelerated, seemed to be airborne and lurched forward. Though I firmly had my foot on the break, it would not stop until it hit a brick post about three feet away. This exact same scenario happened in July of last year. Then, I hit a stand of shrubs. Someone said, your foot must have slipped off the break and hit the accelerator. I said, âI donât think so.â Yet, I took the blame for the accident, for I could not believe it was a car malfunction, nothing close to this had happened to me since I owned the car. Everything was the same in the last crash as in the first. This time, as soon as the car accelerated, I checked, and my foot was firmly on the break. There is definitely a malfunction in the car. The black.box Should be recovered and read by someone not associated with Hyundai. I checked on Hyundai Tucson Ownersâ group on Facebook, and my incident has been reported
Complaint Details
| NHTSA Complaint ID | 2103127 |
| ODI Number | 11668700 |
| Date Filed | June 23, 2025 |
| Failure Date | June 20, 2025 |
| VIN | 5NMJE3AE9PH |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.