2018 FORD EXPLORER — Complaint #2083024
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING filed April 15, 2025
NHTSA complaint #2083024 (ODI reference 11654696) concerns a 2018 FORD EXPLORER and was filed on April 15, 2025. The owner reports the failure occurred on April 1, 2022. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 MPH, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there was black smoke coming from under the hood, and the vehicle was towed to the dealer and was diagnosed with transmission failure. The transmission was replaced. Later, while driving again, the black smoke was again present coming from the hood of the vehicle, and the vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine and turbo were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
Complaint Details
| NHTSA Complaint ID | 2083024 |
| ODI Number | 11654696 |
| Date Filed | April 15, 2025 |
| Failure Date | April 1, 2022 |
| VIN | 1FM5K7DH3JG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.