2024 VOLKSWAGEN ATLAS CROSS SPORT — Complaint #2070033
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL filed February 28, 2025
NHTSA complaint #2070033 (ODI reference 11645658) concerns a 2024 VOLKSWAGEN ATLAS CROSS SPORT and was filed on February 28, 2025. The owner reports the failure occurred on February 28, 2025. The report was geocoded to South Dakota based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS CROSS SPORT cohort independently describe similar forward collision avoidance: adaptive cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN ATLAS CROSS SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I was driving south in an 80-mph zone on [XXX] between Brookings and Sioux Falls. I had my cruise control set to 82 and had just completed a lane change after passing a semi truck. With no change in the speed limit, the car shifted the set MPH to 30mph and engaged the braking system sharply. I was able to override by pushing the gas, but the mph setting was still set. The experience was a more extreme event than other similar instances Iâve had (e.g., car shifting from a 30mph to 15 because of a school zone but not school hours so sign not relevant) because of the speed, proximity to other cars, and the absence of a change in speed indicator. I believe this glitch is a major concern for safety and appreciate your time in reviewing my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 2070033 |
| ODI Number | 11645658 |
| Date Filed | February 28, 2025 |
| Failure Date | February 28, 2025 |
| VIN | 1V2BE2CA2RC |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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