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2021 CHEVROLET SUBURBAN — Complaint #2068590

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NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE filed February 24, 2025

NHTSA complaint #2068590 (ODI reference 11644657) concerns a 2021 CHEVROLET SUBURBAN and was filed on February 24, 2025. The owner reports the failure occurred on February 10, 2025. The vehicle had 54,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump:control/drive module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar fuel system, gasoline:delivery:fuel pump:control/drive module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 CHEVROLET SUBURBAN
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
State
Florida
Mileage
54,000 mi

Complaint Description

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel pump power control module failure. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle had been ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Complaint Details

NHTSA Complaint ID 2068590
ODI Number 11644657
Date Filed February 24, 2025
Failure Date February 10, 2025
VIN 1GNSCCKD1MR

Similar FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE Complaints for 2021 CHEVROLET SUBURBAN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.