2021 CHEVROLET SUBURBAN — Complaint #1879780
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE filed March 13, 2023
NHTSA complaint #1879780 (ODI reference 11511587) concerns a 2021 CHEVROLET SUBURBAN and was filed on March 13, 2023. The owner reports the failure occurred on February 23, 2023. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump:control/drive module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar fuel system, gasoline:delivery:fuel pump:control/drive module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer, and the dealer stated that the fuel control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part to repair the vehicle was not available. The failure mileage was 30,000. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 1879780 |
| ODI Number | 11511587 |
| Date Filed | March 13, 2023 |
| Failure Date | February 23, 2023 |
Similar FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE Complaints for 2021 CHEVROLET SUBURBAN
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.