2007 MERCEDES-BENZ GL450 — Complaint #2062252
Open-data reference.
NHTSA Complaint about SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER filed February 3, 2025
NHTSA complaint #2062252 (ODI reference 11640374) concerns a 2007 MERCEDES-BENZ GL450 and was filed on February 3, 2025. The owner reports the failure occurred on February 1, 2025. The vehicle had 190,000 miles on the odometer at the time of the incident. The report was geocoded to Utah based on the filer's self-reported location. The affected component is categorized as seats:front assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GL450 cohort independently describe similar seats:front assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 MERCEDES-BENZ GL450 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while her husband was driving at an undisclosed speed, he felt a sharp pinch coming from the driverâs side seat. Upon further inspection, the contactâs husband noticed an abnormal hole with smoke coming from the driverâs side seat. There was no visible fire present. No medical attention was sought. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
Complaint Details
| NHTSA Complaint ID | 2062252 |
| ODI Number | 11640374 |
| Date Filed | February 3, 2025 |
| Failure Date | February 1, 2025 |
| VIN | 4JGBF71E27A |
Similar SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Complaints for 2007 MERCEDES-BENZ GL450
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SEAT HEATER BURNED THROUGH THE SEAT AND HER COAT. AN ABNORMAL BURNING ODOR WAS DETECTED AND FLAMES APPEARED. THE C
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SIDE OF THE SEAT WHILE THE HEATED SEAT FEATURE W
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE SEAT STARTED TO SMOKE AND BURNED THROUGH THE SEAT AND THE CONTACT'S CLOTHING. THERE WERE NO I
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER WAS ACTIVATED AND THE DRIVERS SIDE SEAT CAUGHT ON FIRE. THE CONTACT SUSTAIN
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT HEATERS OVER HEATED CAUSING THE DRIVER'S SEAT TO CATCH ON FIRE. THE CONTACT SUFFERED FRO
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.