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2007 MERCEDES-BENZ GL450 — Complaint #1135883

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER filed December 3, 2014

NHTSA complaint #1135883 (ODI reference 10662794) concerns a 2007 MERCEDES-BENZ GL450 and was filed on December 3, 2014. The owner reports the failure occurred on December 1, 2014. The vehicle had 96,000 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as seats:front assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GL450 cohort independently describe similar seats:front assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 MERCEDES-BENZ GL450 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2007 MERCEDES-BENZ GL450
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Fire
Yes
Injuries
1
State
Nevada
Mileage
96,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER WAS ACTIVATED AND THE DRIVERS SIDE SEAT CAUGHT ON FIRE. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK AND HIP WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. PAM UPDATED 4/30/15*CN THE CONSUMER STATED THE MANUFACTURER AGREED TO REPAIR THE VEHICLE IF THE CONSUMER DID NOT FILE A COMPLAINT WITH THE DEPARTMENT OF TRANSPORTATION. UPDATED 10/23/2015 *JS

Complaint Details

NHTSA Complaint ID 1135883
ODI Number 10662794
Date Filed December 3, 2014
Failure Date December 1, 2014

Similar SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Complaints for 2007 MERCEDES-BENZ GL450

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.