2019 KIA SORENTO — Complaint #2045780
Open-data reference.
NHTSA Complaint about TRAILER HITCHES filed December 5, 2024
NHTSA complaint #2045780 (ODI reference 11629072) concerns a 2019 KIA SORENTO and was filed on December 5, 2024. The owner reports the failure occurred on September 19, 2024. The vehicle had 45,220 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as trailer hitches, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar trailer hitches failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was taken to the local dealer and was informed that parts for the repair under NHTSA Campaign Number: 22V703000 (Trailer Hitches) were not available. The vehicle was taken back to the dealer, who replaced the fuse. The vehicle was repaired. The contact stated that the driverâs side taillight became inoperable. There were no warning lights illuminated. The vehicle was taken back to the same dealer, where it was diagnosed that the taillight bulb, taillight assembly, and the wiring harness needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, but no assistance was provided. The failure mileage was approximately 45,220.
Complaint Details
| NHTSA Complaint ID | 2045780 |
| ODI Number | 11629072 |
| Date Filed | December 5, 2024 |
| Failure Date | September 19, 2024 |
| VIN | 5XYPK4A58KG |
Similar TRAILER HITCHES Complaints for 2019 KIA SORENTO
The contact owned a 2019 Kia Sorento. The contact stated that while the vehicle was parked in the contact's residential driveway, the vehicle caught on fire. The vehicle was unoccupied. The contact st
The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local
The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contac
The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contac
The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stat
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.