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2019 KIA SORENTO — Complaint #1866531

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NHTSA Complaint about TRAILER HITCHES filed January 18, 2023

NHTSA complaint #1866531 (ODI reference 11502450) concerns a 2019 KIA SORENTO and was filed on January 18, 2023. The owner reports the failure occurred on September 19, 2022. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as trailer hitches, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar trailer hitches failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 KIA SORENTO
Component
TRAILER HITCHES
State
Texas

Complaint Description

The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Complaint Details

NHTSA Complaint ID 1866531
ODI Number 11502450
Date Filed January 18, 2023
Failure Date September 19, 2022
VIN 5XYPKDA50KG

Similar TRAILER HITCHES Complaints for 2019 KIA SORENTO

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.