2020 SUBARU OUTBACK — Complaint #2043294
Open-data reference.
NHTSA Complaint about VISIBILITY:REARVIEW MIRRORS/DEVICES filed November 25, 2024
NHTSA complaint #2043294 (ODI reference 11627385) concerns a 2020 SUBARU OUTBACK and was filed on November 25, 2024. The owner reports the failure occurred on November 20, 2023. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:rearview mirrors/devices, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU OUTBACK cohort independently describe similar visibility:rearview mirrors/devices failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 SUBARU OUTBACK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Rearview mirror fell off windshield with very little use. The mirror broke off a piece of the windshield, causing damage and requiring complete replacement of the windshield.
Complaint Details
| NHTSA Complaint ID | 2043294 |
| ODI Number | 11627385 |
| Date Filed | November 25, 2024 |
| Failure Date | November 20, 2023 |
| VIN | 4S4BTACC2L3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.