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2024 CHEVROLET SILVERADO 3500 — Complaint #2039638

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NHTSA Complaint about ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL filed November 12, 2024

NHTSA complaint #2039638 (ODI reference 11624803) concerns a 2024 CHEVROLET SILVERADO 3500 and was filed on November 12, 2024. The owner reports the failure occurred on November 1, 2024. The report was geocoded to South Dakota based on the filer's self-reported location. The affected component is categorized as electrical system: integrated trailer brake control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar electrical system: integrated trailer brake control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 CHEVROLET SILVERADO 3500
Component
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
State
South Dakota

Complaint Description

After replacement of the trailer brake controller for the well known issue of the new OEM trailer brake controller disconnecting from the trailer brakes, the issue still persists. The trailer brake controller should remain connected to the trailer brakes at all times instead of disconnecting under its own control and programming. It is a major safety issue to be trailering a 21,000lb trailer with 6 functional disk brakes and have the controller decide to disconnect at seemingly random times to include descending a mountain pass at highway speeds.

Complaint Details

NHTSA Complaint ID 2039638
ODI Number 11624803
Date Filed November 12, 2024
Failure Date November 1, 2024
VIN 1GC4YUEY3RF

Similar ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Complaints for 2024 CHEVROLET SILVERADO 3500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.